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Look below for information which will help you understand how to use our online store, it’s flexibility, power and faculty. Here you will find information about ordering, shipping, security and etc.

If you can not find the information you need, use our feedback form or call us:
    066-2-94-30 (monday-friday: 9am - 5pm).

Ordering

 

Online shopping

 

Registering as a customer

 

Personal data

 

Add works to the basket

 

Compare works

 

Quick add to the basket

 

Basket content

 

Order the basket content

 

Steps while make an order

 

VAT

 

Other ways to order

 

Payments

 

Shipping cost

 


Online shopping

 

If you buy online from our store you will have advantages:

1) You will save time because you stay where you are - at your workplace!

2) You will have you order at choosen address with choosen courier.

3) You can quickly choose what you like by comparing arts.

 

 

Registering as a customer

 

Register or not - it is your decision!

As a registered customer you can save your personal data. So, you don't need to typel it every time you make an order.

All of your personal and order information is confidential. It can not be accessed by anyone. We use industry-leading technology to ensure your information.

More about security see in section "Security".

 

 

Personal data

 

If you are a registered customer, choose "Your account" from the horizontal menu of shopping part of the site. On the next page you will be able to: change your personal data (password, name, email); edit your addressbook; look at your orders; enter a new password if you forgot your.

Choose the right link and the system will help you if you need.

 

 

Add works to the basket

 

You have a possibility to add works to the basket on every page from shopping part of the site. Just click "Buy Now" button.

Choose the store you want from the left side of the page. Choose the department where nedded works are. You will see a list of works in this department. You can filter the works in the up site of the page.

 

 

Compare works

 

You have a possibility to compare several works on their attributes.

1) Select the store from the left side in shopping pages.

2) Select the department. Filter the works if you want.

3) Select by the checkboxes needed works and click "Compare selected works".

On the comparison page you can choose an attribute and sort on it. Click "Buy Now" to add the work you like to the basket.

 

 

Quick add to the basket

 

If you know what you like, type it or a part of it in the field "Search" witch is under the horizontal menu and click "Go". Typed text will be searched in the names of all works, their descriptions and attributes and in the names and descriptions of the departments.

As a result you will have the list of found works and departments. Click "Buy Now" to add an work to the basket.

 

 

Basket content

 

You can see at any time your basket content. Just click the basket link in the up right corner of any page.

You can change you mind at any time: you can remove from the basket by "Remove" button, empty the whole basket by "Empty" button, change quantities by typing new ones and click "Update" button.

 

 

Order the basket content

 

To order the works of your basket click "Order" from the horizontal menu of shopping part of the site or click "Check Out" button on basket page.

If you are not a registered customer we will offer you a simple form to fill your data. If you are a registered customer you just will type your name and password. Then the order procedure will start.

As a registered customer you can save you personal data between shopping sessions and you will not need to type the same information several times.

Next you will select shipping and billing addresses, shipping and payment methods.

It is possible to tipe new data every time you make an order and save it in your personal data!

Before placing order you can see all the information it contain. Make an order with "Place Order" or stop it by "Cancel" button.

If you place the order you will receive an email with all its content. The same email will receive our administrator and he will contact you.

IMPORTANT: Remember your order number.

 

 

Steps while make an order

 

You can start the order procedure by "Order" link in the horizontal menu of shopping pages or by "Check Out" button in the basket content page.

Steps:

1) Filling the name and password. It is needed to avoid every confusion with your personal data.

2) Choosing the shipping address.

You can select the entered one or type the new one witch yyou can save in the addressbook selecting the "Save in the address book" button.

3) Choosing the shipping method.

You can add the comment to the shipping method in a comment field.

4) Choosing the payment method.

5) Choosing the billing address.

You can select the entered one or type the new one witch yyou can save in the addressbook selecting the "Save in the address book" button.

6) At the end you can inspect all the data. You can change all or anything, you can cancel the order. Click "Place Order" to place your order and you will reseive an email to confirm the order. You will reseive email every time the status of the order is changing.

A full information about all our orders you can see at any time by "Your Account -> Orders" on the site.

 

 

VAT

 

All prices are without VAT. In the basket content VAT is not calculated. You can see it's value before ordering the basket.

 

 

Other ways to order

 

1) Ordering via phone. Phone number (+359) 66 2-94-30, 2-84-20, 2-88-30. Order hours Monday-Friday: 8-12am; 1-5pm.

2) Ordering via fax. Fax number (+359) 99 2-52-70. Order hours Monday-Friday: 8am-5pm. Do not forget to write you name, shipping and billing addresses, shipping and payment methods, phone, fax, email for contacts.

3) Ordering via email. Email address support@edabg.com. Do not forget to write you name, shipping and billing addresses, shipping and payment methods, phone, fax, email for contacts.

 

 

Payments

 

When you start order procedure the system will suggest you to select payment methodst we use - cash, money order, other way.

 

 

Shipping cost

 

Shipping cost is not included in order amount. You must pay for it.

A calculator for the shipping costs will be available soon so the cost will be included in the order amount.

 

 

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